Please, just stop.

If you are struggling with the constant flow of information, can't find your scattered notes or turn insights into action, ...

We witnessed remarkable advancements in artificial intelligence throughout 2023, and one of the standout innovations was ChatGPT. As we look ahead, the future holds even more exciting possibilities as ...

Every now and then, an idea or concept takes the productivity nerds of the internet by storm. We get so obsessed that it breaks through to the mainstream, and you can’t seem to go anywhere online ...

Gartner notes that organizations lose $12.9 million annually due to poor data quality. And my organization’s 2025 Value of ...

Anand Subramaniam is SVP Global Marketing for eGain Corp. eGain’s solution automates digital-first customer engagement for global brands. Working as a contact center agent was never for mere mortals.

One of the challenging things about being a leader is that you need to stay on top of the latest trends and developments in your industry and in business management overall. You need to keep building ...

Last night, I had the pleasure of being a guest speaker/lecturer at DePaul University. My colleague Heather McClain, who works in IBM's academic initiative area, introduced me to Professor Alan Burns ...

Rather than wax philosophical about what knowledge is, let’s let it be any information that can further an organization’s goals. If managing IT can be compared to herding cats, managing knowledge is ...

Retail is one of the largest sectors in the world, with a retail sales forecast of $30.3 trillion in 2023. In a market so large and competitive, businesses compete to stand out to deliver bigger and ...