While the business process outsourcing (BPO) world has traditionally gravitated towards a managed service model, IT outsourcing has taken a different turn – offshore staff leasing, otherwise known as ...

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Business Process Outsourcing (BPO) has long been one of the Philippines’ strongest economic engines. But the sector has ...

INQUIRER FILE PHOTO Victory is claimed by all, failure to one alone.” –Tacitus In Morong, Bataan, stands a $2.3-billion ...

Market is poised for significant growth, expected to rise from US$ 112.96 billion in 2024 to US$ 211.73 billion by 2033, at a ...

This mass automation means the traditional entry-level job of the BPO agent is rapidly disappearing, but it is simultaneously creating a new, higher-skilled role focused on emotional intelligence, ...

In the intricate landscape of Philippine taxation, the Value-Added Tax (VAT) system stands out as one of the most technical and rigorously enforced. For businesses engaged in zero-rated sales, the ...

(GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that it has earned two ...

BruntWork, a global remote staffing company operating across 45 countries, has recorded a 35% increase in its client pipeline, with the Philippines emerging as its talent hub amid growing demand for ...

Epiq announced the sale of business processing unit GBTS to K2 Services earlier this week. The unit relied on a different operating model than the company's other business lines, legal solutions and ...

K2 Services announced the Purchase of Epiq Global Business Transformation Solutions and Forrest Solutions. The purchase of the process and workforce outsourcing businesses will expand the company’s ...

NEW YORK, Nov. 10, 2025 (GLOBE NEWSWIRE) -- Epiq announced today the sale of its Global Business Transformation Solutions (Epiq GBTS) division to K2 Services, a leading managed services provider. Epiq ...